Spa Etiquette
SPA HOURS OF OPERATION
Open daily from 8:30 am – 7:30 pm including holidays.
Appointments are scheduled from 9 am – 7 pm.
Hours are subject to change based upon seasonal demand.
CHECK-IN
To make your entire spa experience one of effortless relaxation and enjoyment, please arrive 30 minutes prior to your scheduled treatment time. Arriving early will give you the opportunity to indulge in our amenities such as the eucalyptus steam rooms or outdoor hot tubs, and ensure you will start your treatment on time.
AMENITIES
Rejuvenate in our eucalyptus steamrooms, hot tubs, warmsoaking pools, and outdoor cabanas in our private spa garden area (bathing suits are required in co-ed areas). Raindance Spa Collection amenities are available in themen's and women's locker rooms. A robe, slippers and a locker are provided with each treatment and upon request for day use guests. All spa guests have access to the state-of-the-art fitness facility located in the main building of the resort.
GENERAL INFORMATION
Raindance Spa is open to the public and guests of The Lodge at Sonoma. Use of Raindance Spa is included with a spa treatment or by paying the day use fee. Guests must be 18 years of age to use entire spa facility and receive any treatment. Minors ages 16-17, are permitted to receive facials and nail treatments with written consent froma parent or guardian, however,may not use steamfacility.We recommend that you do not bring valuables to the spa orwear jewelry.Management accepts no responsibility for the loss of valuables that are brought on to the spa premises.
FOOD & ALCOHOLIC BEVERAGES
Guests are not permitted to bring food or beverages into the spa. Spa water, hot herbal tea, and light snacks are complimentary. Roomservice, beverages, and wine are available for purchase.
FEES
Use of the spa facilities is included with spa treatments. Day use passes are available for purchase at the spa front desk for $35 and are available based on spa occupancy. Please call in advance. An 18% automatic gratuity is added to the price of all spa treatments.
RESERVATIONS
Please call 707.931.2034 to schedule spa treatments. To reserve your preferred treatment time we strongly recommend booking in advance.
HEALTH CONCERNS
If you are under medical care or pregnant, please consult your physician prior to making your reservation. Please notify us of any health concerns you may have when making reservations.
CANCELLATIONS
We observe a firm 24-hour cancellation policy. If you need to cancel, please do so at least 24 hours in advance to avoid being charged in full. If you make any appointment changes within the 24 hour period, there will be an 18% service fee regardless of the reason, including illness or travel delay.
