Hello and a sincere welcome back from our team here at The Spa at The Lodge.
Our mission continues to be to provide the best care for you, our guest, as we navigate the unparalleled circumstances of COVID-19. As we incorporate CDC and OSHA guidelines into our daily routines, we are focusing on the best methods to extend gracious hospitality within our business operations.
Amid rapid changes, our commitment remains constant to provide our guests nurturing, quality, highly skilled spa/salon services. Our Employee Partners are working together in our local communities to protect your well-being.
Please note: We will at ALL times defer and comply with any and all state and federal government directives related to guest and employee partner protective wear, all directives for proper social distancing, approved occupancy numbers by space, and proper sanitization processes. As a result, there will be new processes in place to meet our high service standards.
To help acquaint you to those changes, below are the latest updates you can expect to see when you return:
Behind the Scenes
Our commitment is to provide “Flawless Service; Every Guest, Every Day.” As part of this commitment, we are paying special attention to the everyday details which extend to the parts of our operations guests do not see.
When clocking in for their shifts, our Employee Partners are:
This is an unparalleled time which requires new and extraordinary measures. Please know that we are taking every precaution to keep our spa/wellness operations open to serve you and support our dedicated team of Employee Partners.
We know that the nurturing and healing services and programs we offer are crucial now more than ever. As we enter a time of healing, we want to ensure you that your experience, safety, and well-being is our top priority.
Thank you and welcome back!